If you can no longer participate in the race, please refer to ‘Refund Policy’ and ‘Entry Transfers’ below to check your available options.
REFUND POLICY
If you cannot find anyone to replace you and would prefer a refund of your entry fee, we are able to provide:
- Full refund less RM50.00 administration fee if you advise us by email any time before the late entry fee date (30 January 2024 11:59PM).
- 50% refund less RM50.00 administration fee if you advise us by email between 15 February 2024 and 29 February 2024 11:59PM.
- No monetary refund if you advise us after 29 February 2024 11:59PM.
*Do note that there will be a 6% gateway charge on the total amount, or min. RM2.00, whichever is higher to be paid.
For refunds prior to 11:59PM 29 February 2024 please email with Subject – Refund/ Name/ Category to info@mmtf.my.
In the event that the event course is, in the opinion of the event organizer, unsafe (for example by reason of heavy rain, high winds, bushfires, “acts of god”), organizer may, in their sole discretion, attempts to re-route the course, find an alternative shortened course or cancel the event. Organizer also reserves the right to cancel the event for any other reason which may include but is not limited to terrorism and war. If the event is cancelled, re-routed or shortened, no refund or transfer to another event will be made. Due to the scale of the event and travel & commitment involved by competitors, it is not practical to re-schedule the event to any other weekend.
ENTRY TRANSFERS
TRANSFER OF ENTRY BEFORE 29 FEBRUARY 2024 (EARLY ONLINE ENTRY TRANSFER)
You are able to transfer your entry online to an acquaintance up to 29 February 202411:59pm. You need to find the person yourself to transfer your entry to. You need to sort out payment between yourself and the person taking your entry. The person who is taking your entry will also need to pay a RM50.00 transfer fee and 6% gateway charge (or min RM2.00), whichever is higher to complete their new entry.
For EARLY ONLINE ENTRY TRANSFER, kindly email with Subject – EARLY ONLINE ENTRY TRANSFER / Name/ Category to info@mmtf.my
TRANSFER OF ENTRY AFTER 29 FEBRUARY 2024 11:59PM (LATE ONLINE ENTRY TRANSFER)
You are also able to transfer your entry online to an acquaintance after 29 February 2024 11.59pm. You need to find the person yourself to transfer your entry to. You need to sort out payment between yourself and the person taking your entry. The person who is taking your entry will also need to pay a RM100.00 transfer fee and 6% gateway charge (or min RM2.00), whichever is higher.
For LATE ONLINE ENTRY TRANSFER, kindly email with Subject – LATE ONLINE ENTRY TRANSFER / Name/ Category to info@mmtf.my