If you can no longer participate in the race, please refer to ‘Refund Policy’ and ‘Entry Transfers’ below to check your available options.
Refund Policy
Once payment has been made and registration confirmed, there will be no refunds unless the event is cancelled by the organiser for reasons other than those stated below.
*Do note that there will be an 8% gateway charge on the total amount, or min. RM2.00, whichever is higher to be paid.
If the event course is, in the opinion of the event organiser, unsafe (for example by reason of heavy rain, high winds, bushfires, “acts of god” or advised/instruction by authorities), organiser may, in their sole discretion, attempts to re-route the course, find an alternative shortened course, or cancel the event. Organiser also reserves the right to cancel the event for any other reason which may include but is not limited to terrorism and war. If the event is cancelled, re-routed, or shortened, no refund or transfer to another event will be made. Due to the scale of the event and travel & commitment involved by competitors, it is not practical to re-schedule the event to any other weekend.
Entry Transfers
TRANSFER OF ENTRY BEFORE 30 NOVEMBER 2024 (EARLY ONLINE ENTRY TRANSFER)
You can transfer your entry online to an acquaintance up to 30 November 2024, 11:59pm. You need to find the person yourself to transfer your entry to. You need to sort out payment between yourself and the person taking your entry. The person who is taking your entry will also need to pay a RM20.00 transfer fee and 8% gateway charge (or min RM2.00), whichever is higher to complete their new entry.
For EARLY ONLINE ENTRY TRANSFER, kindly email with Subject – EARLY ONLINE ENTRY TRANSFER / Name/ Category to traildeslenggeng@gmail.com
TRANSFER OF ENTRY BETWEEN 1 to 7 DECEMBER 2024 (LATE ONLINE ENTRY TRANSFER)
You are also able to transfer your entry online to an acquaintance between 1 to 7 DECEMBER 2024, 11.59pm. You need to find the person yourself to transfer your entry to. You need to sort out payment between yourself and the person taking your entry. Change of tee size is NOT allowed. The person who is taking your entry will also need to pay a RM70.00 transfer fee and 8% gateway charge (or min RM2.00), whichever is higher.
For LATE ONLINE ENTRY TRANSFER, kindly email with Subject – LATE ONLINE ENTRY TRANSFER / Name/ Category to traildeslenggeng@gmail.com